I was craving pizza for supper this evening. I was walking along College Street and came across Trattoria Taverniti (east of Grace Street). It looked interesting and I'd never been there so I thought I'd check it out.
When I got here around 6:30pm, it was fairly empty but filled up pretty quickly.
I ordered the Carne pizza. It was a good pizza and I ended up taking some home for lunch tomorrow. The crust was crispy and I guess it was the sausage that had a bit of a bite.
I paid my bill and was finishing up my wine, getting ready to go. Then one of the servers asked if I would move to the patio to a high top chair because they needed my table. I said I wasn't going to be much longer and didn't want to move to a high top (I have a wonky knee). About ten seconds later, the second server came over and asked me to move and I told her the same thing. About five minutes later, one of the servers said I really had to leave because they really needed my table. I just had a bit of wine left and again said I'd be leaving shortly (and did). I felt a bit uncomfortable because the table next to mine was looking over and wondering what was going on.
So what started out being a pleasant meal got ruined. I understand that a small restaurant needs to turn the tables over to make money. But if the table was reserved and I needed to be gone by 7:30pm (so in about an hour), they should have said so when I was seated so the expectations were set ... rather than kicking me out because someone else needed the table. Definitely a customer service fail. As good as the pizza was, I didn't feel valued as a customer so won't be back.
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